Section 43A of the Information Technology Act, 2000;
Regulation 4 of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Information) Rules, 2011 (the “SPI Rules”);
Regulation 3(1) of the Information Technology (Intermediaries Guidelines) Rules, 2011.
The type of information collected from the Users, including Personal Information (as defined in paragraph 2 below) and Sensitive Personal Data or Information (as defined in paragraph 2 below) relating to an individual;
The purpose, means and modes of collection, usage, processing, retention and destruction of such information; and
How and to whom HCSPL will disclose such information.
What information is, or may be, collected form you?
As part of the registration process, use of our platform application services, or contacting us through inquiries on the Site, HCSPL may collect the following personally identifiable information about you: Name including first and last name, email address, mobile phone number and contact details, Postal code, diet and digestive information, fitness and exercise details, height, weight, sex, body features, hair color, psychological attributes, bio metrics, physiological signals like pulse plethysmograph, electrocardiogram, medical history, photographs, medication details. Demographic profile (like your age, gender, occupation, education, address etc.) and information about the pages on the site you visit/access, the links you click on the site, the number of times you access the page and any such browsing information.
How do we collect the Information?
HCSPL will collect personally identifiable information about you only as part of a voluntary registration process, use of our platform, use of our application, on-line survey or any combination thereof. The Site may contain links to other Web sites. HCSPL is not responsible for the privacy practices of such Web sites which it does not own, manage or control. The Site and third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to inform, optimize, and serve ads based on someone’s past visits to the Site.
How is information used?
HCSPL will use your personal information to provide personalized health and wellness recommendations to you. Based on your personal information HCSPL will provide personalized features to you on the Site and will provide promotional offers to you through the Site and other channels. HCSPL will also provide this information to its business associates and partners to get in touch with you when necessary to provide the services requested by you. HCSPL will use this information to preserve transaction history as governed by existing law or policy. HCSPL may also use contact information internally to direct its efforts for product improvement, to contact you as a survey respondent, to notify you if you win any contest; and to send you promotional materials from its contest sponsors or advertisers. HCSPL will also use this information to serve various promotional and advertising materials to you via display advertisements through the Google Ad network on third party websites. You can opt out of Google Analytics for Display Advertising and customize Google Display network ads using the Ads Preferences Manager. Information about Customers on an aggregate (excluding any information that may identify you specifically) covering Customer transaction data, Customer demographic, healthcare data and location data may be provided to partners of HCSPL for the purpose of creating additional features on the application or website, creating appropriate merchandising or creating new products and services and conducting marketing research and statistical analysis of customer behavior and transactions.
With whom your information will be shared?
You may from time to time choose to provide payment related financial information (credit card, debit card, bank account details, billing address etc.) on the Application. We are committed to keeping all such sensitive data/information safe at all times and ensure that such data/information is only transacted over secure Application [of approved payment gateways which are digitally encrypted, and provide the highest possible degree of care available under the technology presently in use.
The Company will not use your financial information for any purpose other than to complete a transaction with you.
To the extent possible, we provide you the option of not divulging any specific information that you wish for us not to collect, store or use. You may also choose not to use a particular service or feature on the Application, and opt out of any non-essential communications from the Company.
Further, transacting over the internet has inherent risks which can only be avoided by you following security practices yourself, such as not revealing account/login related information to any other person and informing our customer care team about any suspicious activity or where your account has/may have been compromised.
We use data collection devices such as “cookies” on certain pages of the Application to help analyze our web page flow, measure promotional effectiveness, and promote trust and safety. “Cookies” are small files placed on your hard drive that assist us in providing our services. We offer certain features that are only available through the use of a “cookie”.
If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities on the Application, we may collect such information into a file specific to you.
We do not retain any information collected for any longer than is reasonably considered necessary by us, or such period as may be required by applicable laws. The Company may be required to disclose any information that is lawfully sought from it by a judicial or other competent body pursuant to applicable laws.
What Choice are available to you regarding collection, use and distribution of your information?
To protect against the loss, misuse and alteration of the information under its control, HCSPL has in place appropriate physical, electronic and managerial procedures. For example, HCSPL servers are accessible only to authorized personnel and your information is shared with employees and authorized personnel on a need to know basis to complete the transaction and to provide the services requested by you. Although HCSPL will endeavor to safeguard the confidentiality of your personally identifiable information, transmissions made by means of the Internet cannot be made absolutely secure. By using this site, you agree that HCSPL will have no liability for disclosure of your information due to errors in transmission or unauthorized acts of third parties.
How to delete user account and data?
User can delete their account by going to Profile>>Account settings>>Delete account, After confirmation users data will be deleted permanently. This will delete all the records and information associated with the account, and data cannot be retrieved again.
What are the Exclusions?
What are the effects of linking to third party websites and social media?
You may also have the option of posting your Services activities to Social Media Services when you access content through the Services (for example, you may post to Facebook that you performed an activity on the Service); you acknowledge that if you choose to use this feature, your friends, followers and subscribers on any Social Media Services you have enabled will be able to view such activity.
If a User uses the Services or accesses the Website after a notice of changes has been sent to such User or published on the Website, such User hereby provides his/her/its consent to the changed terms.
Consent to this policy
Address for Privacy Questions
Please note that we will not ask you to share any sensitive data or information via email or telephone. If you receive any such request by email or telephone, please do not respond/divulge any sensitive data or information and forward the information relating to the same to [email protected] for necessary action. If you wish to correct or update any information you have provided, you may do so online, on the Application itself. Alternatively, you may contact the Company to correct or update such information by sending an e-mailto: [email protected]
In the event of loss of access to the Application, you may contact the Company by sending an e-mail to: [email protected].
Name: Mr. Abhilesh Gupta
Houronearth Creative Solutions Private Limited
Unit 2, 3rd Floor, Sigma Arcade70,
HAL Old Airport, Marathahalli Village
Marathahalli, Bangalore 560037
Email address: [email protected]